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Do solar panels work when it's freezing?
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Can solar panels be installed on the ground?
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What is self-consumption and how is it measured?
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Should I inform my insurer about the solar panels?
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Why do I need to give EnergyVision the mandate to read my digital meter?
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Can I have free solar panels installed without becoming a customer of EnergyVision as an energy supplier?
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Am I eligible for a home charging point?
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What is the duration of the contract?
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Who owns the charging point?
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What does the installation process for the home charging point look like?
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What should I do after the installation?
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Do I need a digital meter?
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What is Instant Charge?
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How can I set up Instant Charge?
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Can I use other devices at the same time while my car is charging?
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Is an inspection mandatory?
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Who arranges the inspection of the home charging point?
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Do I need to arrange anything myself with the grid operator?
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How is my monthly advance amount calculated?
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I ended my contract with EnergyVision, but I still received an advance invoice, what should I do?
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Can I adjust my advance amount if my energy consumption changes?
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Where can I find my outstanding EnergyVision invoices?
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How can I pay my invoices?
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Which account number should I use to pay my invoice?
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I have received a reminder, why is that and what should I do?
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I have received a letter about the termination of my contract. What should I do?
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What do I do if I cannot pay on time?
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Why do I have to report my meter reading?
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Submit my meter readings (digital meter)
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What is the EAN code and where can I find it?
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What are the different types of electricity meters?
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I have received an invoice and the meter number is incorrect. What should I do?
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What is the EAN code and where can I find it?
