How can I modify my billing address?

You can manage your details via your customer portal.

You can update the following details:

• Email address and telephone number
• Account number and payment method
• Billing address

What are the next steps?

1. Log in via MyEnergyVision 
2. Go to ‘My details’
3. Click on “Update details”
4. We’ll update your details

Important to note: the changes won’t be visible in your portal straight away.

Need to make any other changes? Call us on 09/38 38 296 or email us at hello@energyvision.be and we’ll update your details in no time.