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Can I choose a monthly billing system?
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Which account number should I use to pay my invoice?
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How can I change my account number
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I have received a reminder, why is that and what should I do?
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I have received a letter about the termination of my contract. What should I do?
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What do I do if I cannot pay on time?
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How can I provide my account number for a refund?
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Why have I not received the full amount of the credit note from EnergyVision?
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I received a credit note but have not received a refund. How come?
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My annual statement is incorrect. What should I do?
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I get money back on my annual statement and yet my advances are increased. How come?
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Why do I have to pay extra?
